Trainingwarehouse
  • View Cart
  • Checkout
  • Items Ordered:, Cart Value:

Trainingwarehouse | Courseware | Soft Skills Series | Excellence in Service |  Excellence in Service Advanced

Trainingwarehouse > Courseware >  Soft Skills Series >  Excellence in Service > Excellence in Service Advanced

Excellence in Service Advanced Student Manual Ref: TMEXSEAV

Days of training: 0.5
Prerequisites: Excellence in Service: Basic

Service standards
Fundamentals of service standards
Monitoring service standards
Management and service standards

Service teams
Teams as a service solution
Employee selection
Team training and empowerment
Motivation

Customer loyalty
Understanding your customers
Customer loyalty development
Employee loyalty's influence
Memorable service

Excellence in Service Advanced Student Manual 


Price: (4 or fewer items) £19.95 (Excluding VAT at 20%)
Price: (5 to 19 items) £17.96 (Excluding VAT at 20%)
Price: (20 to 49 items) £15.96 (Excluding VAT at 20%)
Price: (50 or more items) £13.97 (Excluding VAT at 20%)


Quantity:  


Excellence in Service Advanced Instructor Manual Ref: TIEXSEAV
 


Price: £21.95 (Excluding VAT at 20%)


Quantity:  

Trainingwarehouse > Courseware >  Soft Skills Series >  Excellence in Service > Excellence in Service Advanced