Trainingwarehouse
  • View Cart
  • Checkout
  • Items Ordered:, Cart Value:


The Internal Consultant - Self-Directed Courseware Ref: CTIC

Duration:
Self-study

Description:
This book addresses the major kinds of internal help: problem solving, enacting change, giving advice, and working on large-scale transformations. Included are clear descriptions of the seven-phase internal consulting process and why it is important to conduct a "lessons learned" wrap-up meeting to explore outcomes.

Table Of Contents:

Introduction

Section 1: What Is an Internal Consultant?
The Internal Consultant
How and Why People Become Internal Consultants

Section 2: How to Define Yourself as a Consultant
What Is the Customer-Supplier Chain?
What Do Clients Need from You?
Why Consultants Need to Be Real
In-house Consultants: Special Considerations

Section 3: The Eight-Phase C-O-N-S-U-L-T-S Process
The Internal Consulting Process
Phase 1: Contact
Phase 2: Outcomes
Phase 3: Negotiate Needs
Phase 4: Search for Data
Phase 5: Understand and Feed Back Data
Phase 6: Lay Out Action Plan
Phase 7: Track Results
Phase 8: Set in Motion

Section 4: Understanding and Working with Resistance
What Is Resistance?
Strategies for Resisting Resistance

Section 5: How to Market Yourself Inside the Organization
Positioning Yourself in the Market
Describing Your Benefit
Packaging Your Services
Getting Credibility 

Price: (7 or fewer items) £9.95 (Excluding VAT at 20%)
Price: (8 to 19 items) £9.45 (Excluding VAT at 20%)
Price: (20 or more items) £8.96 (Excluding VAT at 20%)

Quantity: