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Trainingwarehouse > Crisp Self-Development > Retail Workbooks > Retailing Smarts Workbook 9

(9) Preventing Loss - Self-Directed Courseware Ref: CPL

Duration:
Two hours

Description:
In Workbook 9: Preventing Loss, the retail sales associate will learn how to alert the customer to his or her presence, how to attach and remove security devices, how to report stock shrinkage and security violations, how to monitor floor merchandise, and how to alert other sales associates to suspicious customers. By learning how to prevent loss due to shoplifting and fraud, the sales associate can help play a key role in protecting company assets and ensuring that the store is profitable.

Table Of Contents:

Part 1: In Your Own Best Interest
Part 2: You Are the First Line of Defense
Part 3: Up Close and Personal: Get to Know Your Stock
Part 4: An Ounce of Prevention
Part 5: Manage the Fitting Rooms Wisely
Part 6: Watch for 'Red Flags'
Part 7: Blowing the Whistle
Part 8: I've Been Robbed!
Part 9: Preventing Fraud
Part 10: The Case of the Shrinking Stock
Appendix

Price: (7 or fewer items) £9.95 (Excluding VAT at 20%)
Price: (8 to 19 items) £9.45 (Excluding VAT at 20%)
Price: (20 or more items) £8.96 (Excluding VAT at 20%)

Quantity:

Trainingwarehouse > Crisp Self-Development > Retail Workbooks > Retailing Smarts Workbook 9