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Rate Your Skills as a Manager - Self-Directed Courseware Ref: CRSM

Duration:
Self-study

Table Of Contents:

Introduction
Should You Be Reading This Book?
The Management Process

Part 1: The Twelve Management Challenges

Challenge 1: Are You a Creative Planner?
Planning Is Goal-Setting
Planning Is an Attitude
Case 1: Decision
Managers Self-Inventory

Challenge 2: How Skillful Are You at Delegating?
How Work Gets Done in Organizations
Reviewing Your Skills
Case 2: Overstatement
Self-Inventory

Challenge 3: How Well Do You Do in Maintaining Control?
Keeping Productivity High
Tight Ship Exercise
Case 3: Preference
Do Employees Take Advantage of You?

Challenge 4: How Goal-Oriented Are You?
Goals! Goals! Goals!
Organizational Goals
Personal Goals
Case 4: Attitude
Judging Yourself

Challenge 5: How Do You Rate Your Counseling and Coaching Techniques?
Valuable Management Tools
Counseling Ideas
Coaching Ideas
Case 5: Intervention
Guiding Others

Challenge 6: What Is Your Track Record When It Comes to Hiring Successful Employees?
The Staffing Challenge!
Two Kinds of Interviews
Case 6: Choice
Selecting Winners

Challenge 7: How Do You Rate Yourself as a Team Builder?
Team Productivity
Groups vs. Teams
Attitudes of an Effective Team Builder
Case 7: Criteria
Rating Yourself as a Team Builder

Challenge 8: Are You Good at Negotiating?
Negotiation Is a Significant Management Tool
My Reaction to Disagreement, Conflict and Negotiation
Case 8: Style
Rating Yourself as a Negotiator

Challenge 9: Are You a Superior Problem-Solver?
Sizing up a Problem
Problem-Solving Checklist
Problem-Solving Is Risk-Taking
Case 9: Conflict
Decision Making Time

Challenge 10: How Professional Are You?
Professionalism = Quality
What Quality Is and Is Not
Quality Plus Ethics
Case 10: Behavior
Rate Yourself as a Professional

Challenge 11: What's Your Attitude Toward Managing Change?
Fantasies About Change
The Role of the Manager During Change
Basic Guidelines During Change
Case 11: Protective
From Change to Challenge

Challenge 12: What Is Your Leadership Quotient?
Only Solid Managers Are Free to Lead
Differences Between Managers and Leader/Managers
Leadership Potential Scale
Case 12: Promotion
Many Managers Few Leaders

Part 2: Constructing Your Profile
Steps to Take
Inventory Profile Sheet
Sample Profiles

Part 3: Interpreting Your Profile
Profile Insights
Improving Neglected Areas
Taking Action

Suggested Answers to Cases 

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