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Keeping Up Appearances - Self-Directed Courseware Ref: CKA

Duration:
Two hours

Description:
In Workbook 12: Keeping Up Appearances, the retail sales associate will learn how to check in merchandise, how to organize and maintain supplies, how to organize the stockroom and storage areas, how to arrange and maintain merchandise displays, and how to dismantle and replace displays. By learning the value of maintaining the appearance of the store, the sales associate can help leave a pleasant image in the customers' minds, and keep them coming back for more.

Table Of Contents:

Part 1: Making a Good First Impression
Part 2: Keeping Clean and Tidy
Part 3: Organizing Inventory and Merchandise
Part 4: Maintaining Traffic Areas and Lighting
Part 5: Arranging the Merchandise
Part 6: Maintaining Displays
Part 7: Seeking and Obtaining Customer Feedback
Part 8: Dismantling Displays
Appendix 

Price: (7 or fewer items) £9.95
Price: (8 to 19 items) £9.45
Price: (20 or more items) £8.96

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