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Developing as a Professional
Developing as a Professional - Self-Directed Courseware
Ref: CDP
Duration:
One day
Table Of Contents:
Part 1: Become a Professional
Tip 1: Define Professionalism for Yourself
Tip 2: Develop a Professional Attitude
Tip 3: Respect Yourself
Tip 4: Respect Others
Tip 5: Be a Team Player
Tip 6: Respect the Chain of Command
Tip 7: Beware of Office Politics
Tip 8: Develop Good Work Habits
Tip 9: Act Like a Professional
Tip 10: Professionalism Checklist
Part 2: Mind Your Manners
Tip 11: Practice Gender-Neutral Etiquette
Tip 12: Master Business Entertaining
Tip 13: Tip Appropriately
Tip 14: Model Mealtime Etiquette
Tip 15: Meet and Greet People
Tip 16: Mind Your Cubicle Manners
Tip 17: Don't Blow Smoke
Tip 18: Manners Checklist
Part 3: Act Like a Professional
Tip 19: Socialize Without Damaging Your Reputation
Tip 20: Have Professional Relationships
Tip 21: Network Like a Pro
Tip 22: Dress the Part
Tip 23: Be Well Groomed
Tip 24: Communicate Professionally
Tip 25: Be Assertive, Not Aggressive
Tip 26: Watch Your Body Language
Tip 27: Listen and Learn
Tip 28: Give and Receive Feedback
Tip 29: Maximize Phone and E-Mail Messages
Tip 30: Communication Checklist
Part 4: Improve Your Skills
Tip 31: Keep Learning and Improving
Tip 32: Improve Your Writing Skills
Tip 33: Present Like a Pro
Tip 34: Be a Problem Solver, Not a Problem
Tip 35: Make Good Decisions
Tip 36: Set and Achieve Goals
Tip 37: Schedule Your Time
Tip 38: Organize Your Workspace
Tip 39: Manage Meetings Efficiently
Tip 40: Improvement Checklist
Part 5: Cope with Challenges
Tip 41: Manage Difficult Situations
Tip 42: Handle Mistakes and Apologies
Tip 43: Defuse Conflict
Tip 44: Manage Anger
Tip 45: Interact Effectively with Difficult People
Tip 46: Deal with Pressure and Stress
Tip 47: Avoid Gossip and Backbiting
Tip 48: Beware of Sexual Harassment
Tip 49: Practice Intercultural Courtesy
Tip 50: Success Checklist
Professionalism Assessment
Answer Keys
Additional Reading
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Trainingwarehouse
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Developing as a Professional