Trainingwarehouse
  • View Cart
  • Checkout
  • Items Ordered:, Cart Value:


Building and Closing the Sale - Self-Directed Courseware Ref: CBACS

Duration:
One day

Description:
Set the stage for an easy and effective closing transaction every time. Learn techniques to build rapport with your prospects and guide them to a successful close. Address questions and objections with confidence. Strike the right balance between listening and speaking. Tailor your sales demonstrations to each client.

Table Of Contents:

Part 1: Building Rapport
Closing: An Essential Chapter of the Selling Process
Rapport = Trust
Pre-Interview Trust Builders
Communication Techniques That Build Trust
Opportunity: A Favorable Juncture of Circumstances
Finding Something in Common Is a Myth

Part 2: An Ethical Approach to Closing Success
Uncovering Prospects' Needs
Ask a Provocative Question
To Obtain the Keys to Fort Knox, Use a Take-Away Transition
Avoid the Product or Service Trap

Part 3: Ask In-Depth, Probing Questions
Producing Profitable Interactions
1. Ask Open-Ended Questions
2. Phrase Questions Carefully
3. Rephrase and Redirect to Maintain Control
4. Deal with Negatives Head-On
5. Use the Most Powerful Principle in Communications

Part 4: Demonstrations That Close
The Demonstration Phase of Closing
Appeal to Your Prospect's Emotions
Three Important Rules
Give Intellectual Proof
Ask Trial Closing Questions
Answer Objections as Questions, Not as a Roadblock to Your Sale!
Beginning the Close

Part 5: Closing Is a Process
Finalizing Your Sale
Recognizing Buying Signals
Create a Sense of Urgency
Just Ask!
Summary
Additional Reading 


Price: (7 or fewer items) £9.95
Price: (8 to 19 items) £9.45
Price: (20 or more items) £8.96


Quantity:  


Building & Closing the Sale Instructor Edition Ref: CBACSIE

Duration:
One day

Description:
This training program is designed to help you acquaint others with the skills associated with building and closing a sales transaction. In this course, participants will learn how to increase their chances of a successful sale, address customer objections and questions, tailor their sales demonstrations to each customer, and ask the right questions to close the sale.

Table Of Contents:

INTRODUCTION
Welcome and Introductions
Learning Objectives and Agenda

MODULE 1: Building Rapport
Closing: An Essential Part of the Selling Process
Building Trust
Trust Builders
The Time Factor
Communication Techniques That Build Trust
The First Moments
Small Talk

MODULE 2: Ethical Approach to Closing Success
Uncovering Prospects¿ Needs
Remain in Control

MODULE 3: Asking Good Questions
Ask Open-Ended Questions
Phrase Questions Carefully
Rephrase and Redirect to Maintain Control
Deal with Negatives Head-On
Listen

MODULE 4: Demonstrations That Close
The Demonstration Phase
Intellectual Proof
Retrieving Information and Visual Aids
Product or Service Benefits
Trial Closing Questions
Answer Objections as Questions

MODULE 5: The Closing Process
Beginning the Close
Finalizing Your Sale
Recognizing Buying Signals

CONCLUSION:
Learning Objectives Review
Course Evaluation 


Price: £17.95


Quantity: