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Beyond Generation X - Self-Directed Courseware Ref: CBGX

Duration:
Self-study

Description:
Because entry-level workers can make or break a service business, today's managers have to understand how to work with and motivate young employees. This practical manual explains how today's young workers are different from previous generations, including how their work ethic differs. Learn how to reduce costly turnover and improve the productivity of your younger employees by understanding their world view.

Table Of Contents:

Part 1: The Need for a Bridge
Chapter 1: Are You the Manager?
Chapter 2: Who Is Generation X?
Chapter 3: Why Worry?
Chapter 4: How Much Will I Get Paid?
Chapter 5: What Makes Charlie Tick?
Chapter 6: How Does Talmadge See the World?
Chapter 7: What Happened to the Work Ethic?
Chapter 8: Are You the Parent?

Part 2: How to Build the Bridge
Chapter 1: Appreciate Us
Chapter 2: Be Flexible
Chapter 3: Create a Team
Chapter 4: Develop Us
Chapter 5: Involve Us
Chapter 6: Lighten Up
Chapter 7: Walk Your Talk 

Price: (7 or fewer items) £9.95 (Excluding VAT at 20%)
Price: (8 to 19 items) £9.45 (Excluding VAT at 20%)
Price: (20 or more items) £8.96 (Excluding VAT at 20%)

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